Privacy Policy

Last updated: 13 September 2026

Go Cloud Labs (“Go Cloud Labs”, “we”, “us”, or “our”) is a web design and development studio based in Perth, Western Australia, serving trades and service-based businesses across Australia and New Zealand. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit this website or otherwise interact with us.

Go Cloud Labs
ABN: 48 827 247 975 

Information We Collect

We collect personal information in the following ways:

  • Contact and enquiry details you provide through our forms (Clarity Check booking form and Contact page form), including your name, email address, and any project details you choose to share.
  • Technical information collected automatically, such as browser type, device information, and general usage data, where analytics tools are enabled.
  • Billing and project information if you become a client, handled through separate invoicing and communication tools outside this website.

We do not collect financial account numbers, payment card details, or government identification numbers through this website.

How We Use Your Information

We use the information we collect to:

  • Respond to enquiries submitted through the Clarity Check or Contact forms.
  • Schedule discovery calls and prepare quotes or proposals.
  • Deliver, support, and maintain websites and hosting for existing clients.
  • Improve this website and our services.
  • Comply with our legal obligations.

We do not sell personal information to third parties.

Forms, Consent and Spam Protection

Our forms are built using WPForms and include a consent checkbox, which must be ticked before a form can be submitted, along with hCaptcha spam protection. Ticking the consent checkbox confirms you agree to us storing and using the information you provide to respond to your enquiry, in line with this Privacy Policy.

Sharing Your Information

We may share personal information with trusted third-party service providers who help us operate this website and deliver our services, such as our hosting provider (Recall Host), form and email service providers, and security tools (including hCaptcha). These providers only access what they need to perform their function. We may also disclose information where required by law.

Data Storage and Retention

Information submitted through our forms is stored within our WordPress hosting environment and associated email and client-management systems. We retain personal information only for as long as reasonably necessary for the purposes described in this policy, or as required by law.

Your Rights

Depending on where you are located, you may have rights to access, correct, or request deletion of your personal information, and to withdraw consent. To exercise these rights, please contact us using the details below.

Cookies

This website uses cookies and similar technologies. Please see our separate Cookies Policy for details.

Security

We take reasonable technical and organisational steps to protect personal information, including form spam protection and managed hosting security practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please get in touch via our Contact page, or email [email protected].